Client Survey - Lake Side Animal Hospital of Tilton

Lake Side Animal Hospital of Tilton, PLLC
552 Laconia Road, Tilton, NH 03276

Phone: 603-524-2553 Fax: 603-524-2577
Email: lsah1@metrocast.net

Take our Patient Survey

Tell us what you think! At Lake Side Animal Hospital we care about pets and their people, and we strive to provide you with excellent veterinary service in a modern, clean, and caring environment. You can help us reach and maintain this level of service by sharing your needs and expectations.
By completing this short survey, you'll help us discover topics that concern you so we can make our practice better.
Thank you for your time and thoughts.

How did you hear about us?

The team member I spoke with on the phone was	- Prompt in answering the phone:
	- Friendly and Attentive:
	- Informative:

The reception/lobby area was	- Comfortable:
	- Neat and Clean:
	- Odor Free:

The Receptionists:	- Greeted me promptly:
	- Seemed warm and cheerful:
	- Answered all my questions:

On a scale of 1 - 5, with 1 being poor and 5	being excellent, how would you rate our receptionists:

The Technicians:	- Friendly greeting:
	- Knew my and my pets name:
	- Was gentle with my pet:
	- Answered all my questions:

On a scale of 1 - 5, with 1 being poor and 5	being excellent, how would you rate our technicians:

The Veterinarian:	- Was professional in manner and appearance:
	- Knew my and my pets name:
	- Was polite and friendly:
	- Was gentle with my pet:
	- Answered all my questions:

On a scale of 1 - 5, with 1 being poor and 5	being excellent, how would you rate our veterinarians:

Was your wait time reasonable?

Did you feel the prices were fair?

Would you recommend us to others?

On a scale of 1 - 5, with 1 being poor and 5	being excellent, how would you rate our overall service:

Is there anyone at our hospital who provided you with exceptionally good service OR really poor service?
If so, please give us a little information so we can pat them on the OR back or kick them in the pants!

Additional Comments:

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Regular Office Hours* MondayMondays & Wednesdays: 8am to 6pm / Tuesdays, Thursdays, Fridays: 8am to 5pm / Every Other Saturday: 9am - 12pm

*Office hours are by appointment only. However, after-hour emergency services are available. lk-in patients will be worked into the schedule, time permitting.

Emergency Services
24-hour emergency on-call service is available. During regular business hours, Dr. Beaulieu will make every attempt to handle her own emergency calls.
After-hour emergencies will be seen by The Winnipesaukee Veterinary Emergency Center (WVEC) and/or The Capital Area Veterinary Emergency Services (CAVES).
Please call 524-2553 for further emergency instructions or call directly- WVEC 279-1117 or CAVES 227-1199.

Care Credit
Lake Side Animal Hospital accepts CareCredit. Surprised by an expensive surgery? Need help with your pet’s everyday checkups?
With low minimum monthly payment options, you can give your pet your veterinarian’s recommended treatment without worrying how to pay for it. $50.00 minimum.

We accept Visa, MasterCard, and Discover

Veterinary Services Our Facility Meet the Team Photo Gallery Pet Tips & Guide
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Jennifer L. Beaulieu, DVM - Member NHVMA, AVMA, ASV, AAFP

Phone: 603-524-2553 Fax: 603-524-2577 Email: lsah1@metrocast.net

Copyright ©2007-2010 Lake Side Animal Hospital, Tilton, NH